Q1: What is your MOQ?
A1: Generally speaking, our MOQ is 500 sets, which varies with different products.
Q2.How to get in touch with us?
a)TradeManager on-line chatting
b)Open one of our products' link and leave a massage there,then you should find the contact details.
Your any questions will be replied within 24 hours.
Q3.How to buy our crystal crafts which you like?
Contact with us and advise its model number,or show us the full item details of what you want,according to our recommendation,you will get the quotation,delivery time,packing,MOQ,container info and any other answers.
Q4.Customizing:
We can make the products following the customers' requirement,like the shape,size,color,logo and other spec details.
Samples:
1.Sample order acceptable.
2.We can make the sample as your original or your idea and picture. Sample time :within 5days
Payment terms:
1. We accept T/T, Western Union, PAYPAL
2. Payment terms: 30% deposit , the balance before shipment .
Delivery:
1.Delivery time : 10days-15 days after receiving the deposit .
2.Way: by sea,by air, by express(EMS,DHL, FEDEX, UPS,TNT)
Return Policy:
1. All the orders will be produced according to client sample confirmation , if the quality is lower than the sample,
we promise to return all the order payment .
2. Cancellation of order can take place , but if the preparation of order has begun , cancellation will not be granted.
3. Damage duiring dilivery: When you got the goods found it broken, please feel free to contact us within 24 hours, we will deal with it soon.
Feedback:
1. If you are interested in any products of us or have any question or enquiry about our products , please contact us without any hesitation .
We are pleased to receive your feedback and we will reply within 24 hours .
2. We will update the new popular information oftenly , so please focus our site , and if any product catches your eyes , pls let us know .
